Well…Well…Well…at times you just need to contact Facebook super fast! Reaching out to FB is tough, but possible. Here’s how.
Unfortunately, there’s no customer care number for Facebook that you can call to address your concerns (fortunately for Facebook!)
Turns out, Facebook doesn’t really “do” customer service. Apparently putting their users in touch with a human being is too costly.
In lieu of a phone number or contact form, there’s the Facebook Help Center. Presumably, all the answers to your questions can be found in the Help Center’s FAQ-style articles, but of course that’s not always the case. There are ways of getting in touch with someone at Facebook, but even in those situations, it’s in a roundabout way, and it’s only if Facebook deems it important enough.
Don’t worry! These tips will help you contact Facebook fast!
If you are new to Facebook
Click on the “Using Facebook” section if you’re new to Facebook and need help navigating its features and tools like adding friends, messaging, publishing photos/posts, managing pages, creating an event, etc.
If you need help with troubleshooting
Click on “Managing Your Account” to access information about, well, managing a Facebook account, which means things like resetting or changing your password, recovering your account information, finding out if your account has been disabled, editing your profile, changing your notification and advertising preferences, or deactivating or deleting your account.
If you need help in protecting your privacy
Click on “Privacy, Safety and Security” to learn about how your information is shared and to find out how to adjust your privacy settings. There’s also information about protocols and resources for protecting yourself and others from content posted on Facebook. This is also where to read about spam and scams.
If you find something suspicious
Click on “Policies and Reporting” to learn about Facebook’s community standards, report something that you think has violated those standards, report a privacy or intellectual property violation, what to do if you’ve been hacked, and how to secure your account.
If you need to report a problem
To alert Facebook about a bug or something that has broken, you can fill out a form. Go to the dropdown mentioned in the introduction, and then click “Report a Problem.” From there, you will be asked to choose to either give feedback (“Help us improve the new Facebook”) or let Facebook know about an issue you encountered (“Something went wrong.”)
Once you click on ‘something went wrong’ –
If you still need help, keep writing to Facebook. You might luckily get noticed!
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