In purview of the third and and largest vaccination phase in India, WhatsApp has launched ‘MyGov WhatsApp Chatbot’ to make it easy for people to find Covid-19 vaccination centres near them.
Here’s how to use ‘MyGov WhatsApp Chatbot’ –
STEP 1
 Save the number ‘9013151515’ belonging to the official business account of MyGov Corona Helpdesk on your smartphone. Once done, you’ll be able to spot the number in your WhatsApp contacts where you need to tap on the contact to begin chatting.
STEP 2
 Simply send a ‘Hi’ or ‘Namaste’ to start the conversation. You will receive an automated response from the MyGov Corona Helpdesk chatbot with a series of queries for you to choose from. This ranges from details around vaccination centres, latest updates and alerts on Coronavirus, facts checker, etc.
Keep in mind that it might take a few minutes to receive this automated response. Also, in case you accidentally type a random query in the chatbot, don’t worry as it will again send you an automated response, asking you to select from different options related to your query. You can also simply type in your query in the chatbot. Moreover, you can also view the options in Hindi by typing ‘Hindi’ in the chatbox.
STEP 3
 Choose the ‘centres related information’ option, wherein ultimately the chatbot will ask you for your 6-digit Postal pin code. Enter the pin code and the MyGov Corona Helpdesk chatbot will send you a list of vaccine centres located near you. Along with the name of vaccination centres, the list will also have information related to slots availability.
It’s this simple to use MyGov WhatsApp Chatbot.
Will Cathcart (@wcathcart), Head of WhatsApp @ Facebook recently tweeted about MyGov WhatsApp Chatbot –
In case you have saved the number but can’t spot it in your WhatsApp Contact list, you can try refreshing the contact list or visit this website where you can access the chatbot on WhatsApp Web.
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