Meta has an update to Messenger, with the addition of new in-stream labels that’ll differentiate between business and personal interactions in the app.
As you can see in this example below, business chats on Messenger will now include a “Business Chat” label in the top title bar, while there’s also a new “Business chats and Your privacy” shortcut link. Which, when tapped, will display the second explainer screen above.
Business chats are not private, and are not protected by the same encryption tools by default. As such, Meta’s looking to ensure that users are aware that they’re submitting their info for potentially expanded purpose within these interactions.
In the words of Meta –
So essentially, Meta’s looking to ensure that people know that when they interact with a business on Messenger, they won’t have the same privacy as when they’re interacting with friends.
Not a major update though but,
The new messenger label will help differentiate b/w personal and business chats.
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